Your Best Day Ever
Last updated on: 27th June 2020.
Your Best Day Ever respects your privacy and we recognise the importance of protecting information that we collect from you.
This policy explains how we collect, use and transfer the information that you provide to us. By visiting us at www.yourbestdayever.co.uk, using our service or dealing with us in any way, you agree to the terms of this policy.
Your Best Day Ever collects your personal information in a number of ways when you visit our website, or make an enquiry via our website, by email or on the telephone or otherwise do business with us.
The personal information we may collect includes your name, email address, home address, telephone number and any other personal information you provide to us via our contact form, by email or on the telephone. If you are accessing our website via a mobile phone, we may collect additional information such as your geo-location details. We do not collect sensitive information. Sensitive information includes data relating to race or ethnic origin, political opinions, religious or other similar beliefs, trade union membership, physical or mental health, sexual life or criminal records.
Your Best Day Ever will use the personal information we collect from you:
Communicating with you, for example, using your contact details such as email address or phone number when responding to enquiries, informing you of changes or improvements to our service, obtaining your feedback and keeping you updated about news and developments.
Monitoring website trends, for example using Google Analytics to help us aggregate traffic so we can monitor how our website is being used. Our use of Google Analytics requires us to pass to Google your IP address (but no other information) - Google uses this information to prepare site usage reports for us, but Google may also share this information with other Google services. In particular, Google may use the data collected to contextualise and personalise the ads of its own advertising network.
To improve the quality of our services.
To keep you updated as to relevant events or information which you may find of interest.
To maintain our records for administrative purposes.
Addressing our legal, statutory and regulatory obligations to you or otherwise.
Some forms on our website may include a check box asking you for permission to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us (and all such emails include a link for opt-out). We do not sell or rent your personal information to third parties.
The General Data Protection Regulation (“GDPR”) requires us to declare which of six "lawful reasons" we are relying on when we are processing your personal information: we operate on the basis of "consent" when sending you information about Your Best Day Ever and newsletters (you won't get sent a newsletter unless you have explicitly opted in to receive one) and we operate on the basis of "legitimate interest" when communicating with you in other ways (for example, when responding to your enquiry). Where we have contractual obligations with you, we will use your personal information where required to enable us to comply with our contractual obligations.
We only share your personal information as necessary to provide our services and respond to requests and otherwise fulfil other business, legal and compliance purposes. We will only share your information where necessary and only with firms who can evidence they are GDPR compliant with GDPR.
Your personal data will remain in the EU or countries considered by the EU to have equivalent policies. Companies based in the USA that have certified with the EU-US Privacy Shield programme are also considered to be permitted destinations by the EU.
We have put in place various security measures, both technical and organisational, to protect your personal data from loss, misuse, alternation or destruction. Our security and privacy policies are regularly reviewed.
The accuracy of your information is important to us. You may be removed from Your Best Day Ever database at any time and review the personal information we hold about you by contacting Poppy Brown at firstname.lastname@example.org. You have the right to request access to, rectify, delete, and/or object to your personal information. You also have the right to request from us erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability.
We review our data retention periods for personal information on a regular basis. Please note we will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You have a right to complain to the Information Commissioner’s Office if you are concerned about the way in which we are collecting and using your personal information. See: www.ico.org.uk.
Our website contains links to other websites. This policy applies only to the Your Best Day Ever website so when you access links to other websites you should read their own privacy policies.
We may update this policy from time to time. When we update this policy, we will take appropriate measures to inform you, consistent with the significance of the changes we are making.
If you have any questions about this policy or the we deal with data privacy, please contact Poppy Brown at email@example.com.
recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
obtain information about your preferences, online movements and use of the internet;
carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor and customer requirements and interests;
target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests; and
make your online experience more efficient and enjoyable.
In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (e.g. by completing an online form).
We work with third party suppliers who may also set cookies on our website, for example Google Analytics. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.
Description of cookies
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
Strictly necessary cookies.
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.
You can find more information about the individual cookies we use and the purposes for which we use them below:
Further information about cookies
If you wish to learn more about cookies and how to manage them, visit http://www.aboutcookies.org/.
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.